PSA Partners with Leading Global Retailers

Accelerating the Next Wave of Autonomous Retail

PSA is proud to announce new partnerships with a select group of leading global retailers to accelerate the rollout of autonomous commerce capabilities across online storefronts, omnichannel experiences, and fulfillment operations.

These partnerships mark a major step toward a future where retail teams spend less time on repetitive operational work—and more time on strategy, brand, and customer experience—while intelligent systems handle the execution 24/7.

What This Partnership Means

Retail is moving faster than ever: demand shifts daily, acquisition costs fluctuate by the hour, and customer expectations keep rising. PSA's partnerships are designed to help retailers adopt autonomous commerce safely and effectively—without sacrificing control, governance, or brand standards.

Together with our retail partners, PSA will deploy and validate AI-led workflows across core ecommerce functions, including:

• Merchandising & catalog optimization: automated product enrichment, bundle testing, and conversion-focused merchandising updates
• Inventory & demand planning: predictive stock recommendations and replenishment signals tuned to real-time demand
• Pricing & promotions: experimentation and optimization based on competitive movement and margin thresholds
• Customer experience automation: faster support resolution, order updates, and personalized recommendations
• Marketing performance loops: multi-channel creative testing, audience refinement, and spend allocation guided by outcomes

Note: Retail partner names may be shared later as programs move from pilot to public launch, subject to mutual approvals.

Partnership Highlights

Through PSA, participating retailers gain access to a structured rollout program built for real operations (not demos):

1) Pilot-to-Production Enablement

Retailers can start with a targeted pilot (one category, region, or channel) and expand once performance and governance targets are met.

2) Shared Autonomy Playbooks

Partners receive proven operating playbooks for safely introducing autonomous decision-making—complete with guardrails, escalation rules, and approval workflows.

3) Performance Benchmarks & Testing

PSA supports rigorous A/B testing and measurement frameworks so teams can quantify impact across revenue, margin, conversion, and customer satisfaction.

4) Cross-Retailer Learning Network

Partner organizations join a private cohort to share lessons learned, rollout strategies, and best practices with other forward-looking retail leaders.

Why Leading Retailers Are Moving Now

Retailers partnering with PSA are focused on three major goals:

• Speed: reducing the time it takes to respond to market changes—from weeks to hours
• Efficiency: lowering operational overhead by automating repetitive decision cycles
• Consistency: maintaining brand standards and governance while scaling personalization

Autonomy isn't about replacing retail teams—it's about letting teams operate at a higher level while the system handles the day-to-day optimization.

Trust, Governance, and Control Come First

PSA's partnership program is built around responsible autonomy. Retailers maintain control through governance tools that define:

• pricing and margin boundaries
• inventory risk limits and stockout prevention rules
• tone and brand standards for customer interactions
• escalation triggers for sensitive cases
• audit logs and decision traceability for every automated action

In other words: autonomy with guardrails—measurable, explainable, and accountable.

What's Next

Over the coming weeks, PSA and partner retailers will expand pilots across additional categories and regions, validate performance improvements, and publish learnings (where approved) to help the broader industry adopt autonomous commerce responsibly.

Interested in Partnering with PSA?

If you're a retailer or commerce operator exploring autonomous systems—whether for merchandising, operations, support, or marketing—PSA is opening a limited number of additional partnership slots.

Learn more at shopquantum.ai.